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Give Us a Call

1-800-241-3146
7:30 a.m. – 7:00 p.m. ET
Monday – Friday

Chat with Us

8:00 a.m. – 6:00 p.m. ET
Monday – Friday

KCP Advantage

Tools, calculators and marketing resources for Kimberly-Clark Professional distributor sales representatives (DSRs).

Create an Account

Distributor Portal

Provides authorized distributors 24/7 access to order status, pricing, rebates, and more.

Not registered? Request Access

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View and manage your Smart Restroom Management System account.

Interested in maximizing your restroom efficiency?
Schedule Consultation

Product Support

Get the support and resources you need to maximize the performance of your Kimberly-Clark Professional products. 
Whether you need dispenser parts or assistance with product quality, we’re here to help.
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Speak to our Customer Care team

Call our dedicated Customer Care team for real-time support and expert guidance to ensure your product’s performance meets your needs

800.241.3146


7:30 am - 7:30 pm ET, M-F

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Find dispenser parts and accessories

Whether you need parts for a quick repair or accessories to enhance your dispenser, 
we've made it easy to find what you need and keep maintenance hassle-free

Get support: submit a product quality issue

Provide us with details of your product issue and our team will get back to you within 48 business hours to help resolve the issue.

Contact Information

Are you submitting this report for your company or on behalf of another company?*


Product Information


Health Related Complaints

Was there an injury?*

Did you/they seek medical attention?*


Compensation

Is compensation being requested?*

Compensation type*


Provide a brief description of the issue with the product

Samples may be requested to investigate the issue.

 



*Required Field