Taking Control of Your Craft in Facility Management: The 4 Factors To Master

What do facility managers have in common with artists, masters of craft, and talented performers? The fact that the amount of effort that goes into providing a consistently enjoyable experience is often taken for granted and that you’re more likely to receive more complaints than compliments on a job well done.

Much like the craft of any other professional worth their salt, mastery in managing a workplace’s essential facilities is multi-faceted. You have to contend with challenges in managing costs, optimising staff schedules and supplies, and keeping up with fluctuating usage patterns while maintaining a clean, conducive environment – all on a daily basis.

Yet, unlike the applause for celebrated figures of our time, one of the marks of a manager’s success is a quiet, uneventful day – business as usual, with little to no disruptions or complaints. It can be thankless work, but it’s vital in times of keener awareness towards hygiene standards.

To quote former Apple CEO Steve Jobs, “great things in business are never done by one person; they’re done by a team of people.” Same goes for the task of managing the facilities in your business. Empowered with the right solutions, you can wield the elements of facility management and make an art out of efficient handling of these four factors: balancing costs, managing waste, creating impact, and ensuring quality.

Together, we’ll cover these four and discover how you can take control and make a positive change across the board.

Balancing costs without compromising on efficiency

Driving confidence goes beyond the appearance of your washroom. When surveyed, 55% of washroom users disagree that seeing a clean facility is enough to make them confident that it is hygienic.¹ This suggests that washroom users appreciate the extra mile taken to ensure conditions are as hygienic as possible. But this extra mile may translate to added budgetary considerations as you need ample materials and staff to make your detailed vision a reality.

Stewarding mindful waste management

In prudent facility management, you need to go beyond ensuring your resources are sufficiently stocked to meet usage requirements. Waste management and more specifically the amount of waste generated are factors that can often get overlooked.

Creating a positive impact beyond the workplace

For 29%¹ of washroom users, the washroom represents more than just a place for biological breaks; it’s a place for those ‘in-between’ moments that helps them be their best in the workplace. It follows through that the impact of a well-run washroom can become a chain of positive change, crossing over to your facility at large to help uplift both your company’s image and make a positive impact.

Ensuring quality in the washroom experience

The amenities you provide in your washroom environment can influence how visitors perceive your business. Having the presence of well-known brands in your washroom helps make both visitors and employees feel that your company is concerned about their well-being.

With our controlled dispensing systems, you can take control of how much you put into your materials and staffing and optimise them without having to pick any one over the other. A controlled means of dispensing can deliver just the right amount of supplies – hand towels, for example – for each usage, which can help reduce both overall usage and refill frequency. On top of that, our systems are also designed to make efficient work more feasible, with high-capacity dispensers that are reliable and easy to use. This allows for less servicing time and frequency, and lesser workload for cleaners, which has a positive impact on their morale and productivity.

Our Kleenex^™ and Scott^® rolled hand towels are made with the proactive manager in mind, containing up to 25% less fiber vs. LDC technology and fitted with Airflex^™ technology to provide added absorbency. This would help users get more out of each sheet they use, while aiding you in your goal to control waste and curbing any excesses.

You can also take more control of the impact you make by getting started with our range of washroom solutions. Our range of paper-based products are made from responsibly sourced fibers in FSC^™ certified forests. Our Kleenex^™ soaps come in fully recyclable containers , helping you divert potential waste from landfills and fulfil your business needs with the environment in mind.

Take control in ensuring the quality of your facility’s washroom experience, with the brand of choice for 93.6% of customers. We at Kimberly-Clark Professional^™ have a commitment in helping you create a safe, productive and sustainable workplace, starting from your washroom. Our Scott^® and Kleenex^™ brands are trusted globally and promise great quality and care for your visitors and employees alike.

When you take control in balancing costs, managing waste, creating impact, and ensuring quality, you can elevate the washroom experience and make a change for the better – without having to compromise. With Kimberly-Clark Professional^™ at your side, you can wield these variables better and perform to the best of your ability.

With Kimberly-Clark Professional at your side, you can wield these variables better and perform to the best of your ability.

References/Disclaimers

¹ Kimberly-Clark Professional, Hygiene Behaviours Study, Australia & Thailand, End-users (n=807) & Choosers (n=305), 2022.
² Based on internal lab tests conducted in 2019 by comparing relevant competition products across selected APAC countries. Applicable on 86222, 86223, 86224, 86225 Scott^® Rolled Towels.
³ Only after hand pump is removed. Applicable for products sold in APAC market, excluding India.
⁴ Based on the results of 2023 KCP Voice of Customer Survey of KCP customers across Australia, New Zealand, China, India, Singapore, Malaysia, Philippines, Indonesia, Hong Kong, Taiwan and Thailand.
⁵ Global study done on branded towels in 5 countries in 2018: Brand Differentiation: Scott^® Pattern Acceptability Study Report.

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