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Last Updated APRIL 2025

Five Things Every Stadium Restroom Needs to Keep Guests Moving and Improve Guest Experience

Restroom lines at stadiums are unavoidable, but a frustrating experience doesn’t have to be. The right strategies can keep restrooms efficient, hygienic and stocked — helping guests move quickly so they can focus on the event, not the wait. Here’s what every stadium restroom needs to create a seamless experience. 

Five essentials for efficient, hygienic stadium restrooms to improve guest experience and reduce wait times

Stadium restrooms may not be the highlight of an event, but a poor experience is memorable. When a restroom is poorly stocked, overcrowded or unclean, guests remember it long after the event ends.

Many people already try to avoid public restrooms due to past negative experiences. In a high-traffic venue like a stadium, those frustrations are amplified when restrooms aren’t designed for efficiency and cleanliness.

Nearly 60% of consumers believe that an unclean restroom indicates poor management, which can damage the perception of the entire venue.1

While lines are inevitable, the goal isn’t just getting guests into the restroom — it’s ensuring they can leave quickly and without frustration. Here are five essentials every stadium restroom needs to make that happen.

1. High-Capacity Dispensers Keep Guests Moving

Challenge

Peak-time restroom rushes cause dispensers to run out quickly, leading to frustration, hygiene concerns and more time spent inside the restroom. If guests can’t easily access soap, paper towels or toilet tissue, they may leave without washing their hands, impacting overall hygiene perceptions.

Solution

High-capacity dispensers help reduce the frequency of refills, ensuring that restrooms remain stocked and operational even during peak surges. By minimizing supply shortages, facilities can maintain smooth restroom flow and reduce maintenance strain, allowing staff to focus on overall cleanliness and efficiency.

2. Touchless Fixtures Improve Hygiene and Speed

Challenge

Guests have become increasingly hygiene-conscious and are hesitant to touch high-contact surfaces in public spaces. Traditional manual fixtures not only increase germ exposure, but also slow down restroom traffic as people take extra precautions or avoid contact altogether.

Solution

Touchless restroom fixtures like faucets and soap and paper towel dispensers play a key role in improving hygiene and keeping traffic moving efficiently. They also help minimize contact with high-touch surfaces, further reducing germ spread.

ICON and Scott® dispensers offer touchless options that enhance hygiene and efficiency, helping to keep restrooms cleaner and reduce unnecessary touchpoints. ICON dispensers also provide customizable faceplates, giving stadiums the flexibility to integrate branding, team logos or sponsorship messaging — enhancing the restroom’s visual appeal without requiring full unit replacements.

Nearly 60% of consumers believe that an unclean restroom indicates poor management, which can damage the perception of the entire venue.

3. Smart Restroom Technology Prevents Supply Shortages and Enhances Maintenance Efficiency

Challenge

Traditional maintenance schedules don’t account for real restroom usage, leading to inefficiencies that trickle down and affect operations, guest satisfaction and costs. During peak surges, supplies may run out before staff can respond, while during slower periods, partially used supplies are often replaced preemptively to avoid shortages, resulting in unnecessary waste and higher costs.

Solution

Smart restroom technology enables facility managers to make real-time, data-driven decisions by continuously monitoring supply levels and restroom usage. This ensures staff are deployed efficiently, preventing supply shortages and unnecessary refills. 

Solutions like Onvation® provide real-time insights that help streamline maintenance, improve response times and ensure restrooms stay stocked — creating a more seamless experience for both guests and staff.

4. Efficient Traffic Flow and Design Reduce Congestion

Challenge

Restrooms experience inevitable halftime and intermission surges, leading to congestion and bottlenecks. Without efficient flow, guests waste valuable time navigating crowded spaces or searching for an available stall.

Solution

Strategic restroom design plays a key role in managing traffic more effectively. Consider:

  • Stall occupancy indicators (green/red lights) to direct guests to available stalls faster, preventing unnecessary searching.
  • Express handwashing stations outside the restroom area so guests can wash their hands without entering the main facility.
  • Open-entry layouts to remove door congestion and improve flow.

Long restroom lines don’t just frustrate guests — they represent revenue loss for venues. The more time guests spend in line, the less time they have to purchase merchandise, food and drinks. Faster restroom flow means more sales and a better overall event experience.

5. Rapid Hand Drying Improves Restroom Flow

Challenge

Even after washing their hands, guests can be delayed by slow, inconvenient or poorly placed hand-drying options. This creates unnecessary congestion around sinks and exits, slowing restroom flow, especially during peak event moments.

Solution

Strategically placed high-capacity paper towel dispensers help guests dry their hands quickly and exit efficiently. Unlike jet air dryers, which require users to remain in place while drying, single-use paper towels allow for a quick grab-and-go experience, helping to keep restroom traffic moving smoothly.

This improves efficiency while also supporting better hygiene, as 90% of people prefer paper towels for their ability to fully remove moisture and reduce cross-contamination.2

A Better Restroom Experience, a Better Event Experience

Stadium restrooms are a key part of the guest experience. While lines are unavoidable, the right restroom solutions can help reduce frustration, improve hygiene and keep crowds moving efficiently. The less time guests spend in the restroom, the better their overall event experience — and the more likely they are to enjoy everything else the venue has to offer.


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1 Bradley Corp. (2025). Bradleycorp.com. https://www.bradleycorp.com/news/bradley-survey-illustrates-why-clean-restrooms-are-good-for-business
2 Enhancing Hygiene in the Healthcare Sector with Better Hand Drying. (2023, March 8). KC Professional. https://www.kcprofessional.com/en-au/workplace-insights/health-and-safety/enhancing-hygiene-in-the-healthcare-sector